TL 9000 Handbooks Errata

QuEST Forum's Integrated Global Quality (IGQ) Work Group and Oversight Work Group are responsible for the development of content of the TL 9000 Requirements and Measurements Handbooks. Despite the great care and considerable effort that goes into producing error-free handbooks, occasional errors are uncovered in these publications.

List of errors in the TL 9000 Requirements Handbook:

Requirements Handbook Release 5.0

• Section 7.3.5.S.1 references Bibliography item 8 incorrectly.
  The correct reference is new item 11.
  
  GR 828 Software Reliability and Acceptance Criteria (SRQAC)
  Piscataway, New Jersey, Telcordia Technologies, 2006

Requirements Handbook Release 4.0
No errors reported

Requirements Handbook Release 3.0
No errors reported

 

List of errors in the TL 9000 Measurements Handbook:

Measurements Handbook Release 4.5
Product Category 3.4.2 Return Rate Normalization Unit is 'unit'. This is missing in Table A-2.

Measurements Handbook Release 4.0
Summary of errors and omissions (2007May14)

Measurements Handbook Release 3.5
Summary of errors and omissions (2005Feb10)