TRAINING
- Overview
- Training Providers
- For Leaders
- For Auditors
- For Organizations and Individuals
- Delta Training
- e-learning
- Master Trainers
Master Trainers
The QuEST Forum sanctions individuals as TL 9000 Master Trainers when they meet certain qualifications defined in the Master Trainer Qualification Procedure. A person must meet the following and more to qualify as a Master Trainer:
- Significant experience in the telecom/communications industry
- Fluent in English and can converse with the QuEST Forum Subject Matter Experts without a translator
- Completed the 3-step Train-the-Trainer Program and passed all exams
- Successfully led the auditing or implementation course for a QuEST Forum selected training provider
Master Trainers
The following people are TL 9000 Master Trainers
- Woobyung Chae – Bizpeer
- Steve Obolewicz – SAI Global
- Peter Rigby – Excel Partnership – UK
- Alan Rutterford – Excel Partnership – UK
- Jennifer Simcox – BIZPHYX, Inc.
- Isao Uchida – Technofer
- William Wong – HKQAA
- Jacky Yeung – HKQAA
Supervisory Master Trainers
The following Supervisory Master Trainers approve Master Trainers when they meet the criteria described in the Master Trainer Qualification Procedure.
- Bob Clancy – BIZPHYX, Inc.
- Sheronda Jeffries - Cisco
- Ken Koffman - JDSU
- Dave Sanicola- The Desara Group
