Access/Purchase PDRs

How to Access the PDRs for QuEST Forum Full Member Companies

Performance Data Reports (PDRs) are available FREE to QuEST Forum members who are service providers, suppliers, their subsidiaries, and affiliates. Other companies must purchase the PDRs under a license agreement.

Note: Companies certified to TL 9000 are not automatically QuEST Forum members. Membership is open to TL 9000 registrants but requires payment of a membership fee.

Access to the PDRs for QuEST Forum member companies is via the QuEST Forum/TL 9000 Portal. Note that you must be authorized by your company to view the PDRs. If you cannot access the PDRs you will need to contact the primary or alternate administrators of your company to request permission. Follow these steps to access the PDRs

  • Log in at the Portal
  • Select Member's Area under QuEST Forum in the left side menu
  • Click on Performance Data Reports under Resources in the center of the screen. If Performance Data Reports does not appear then you are not authorized to view the PDRs.
  • Review the Terms of Usage of the PDRs and click ‘I Agree’ to agree to the terms
  • The PDRs can be viewed online or downloaded either by single product category or all product categories in a compressed file at the bottom of the list.

The PDR output measurements are explained in detail in the calculation paper.
PDR users are also advised to read the paper on usage to get the most value from the reports.

How to Purchase the PDRs by QuEST Forum Liaison Members and Non-Members

  1. Download the license agreement
  2. Enter the product categories you wish to purchase on the agreement along with contact information
  3. Sign the license agreement, copy it into a pdf and send it to pdrs@questforum.org as instructed in the agreement
  4. Place your order via E-Shop

Delivery and Format of PDRs

After payment is received the purchased PDRs are sent via e-mail to the person named in the license agreement as comma separated value files (CSV) and include:

  • Date of calculation
  • Name of the measurement
  • Industry average
  • Monthly average
  • Best-in-class
  • Worst-in-class
  • Number of data points for each of the above

The PDR output measurements are explained in detail in the calculation paper.
PDR users are also advised to read the paper on usage to get the most value from the reports.

Pricing

QuEST Forum offers a special introductory price for the first reports purchased. PDRs are available at lower prices to all QuEST Forum Liaison members and companies with one or more TL 9000 certified registrations. Non-QuEST Forum members and non-TL 9000 registered organizations pay full price for the PDRs.

Each PDR purchased covers a two-year time period and is a one-time purchase only.

Subscriber Type

First Report

Subsequent Reports

 

Single Product Category*

All Product Categories

Single Product Category*

All Product Categories

QuEST Forum Full and Affiliate Members

Free

Free

Free

Free

QuEST Forum Liaison Members

$250

$1,250

$500

$2,500

Companies that have a Certified TL 9000 Registration

$250

$1,250

$500

$2,500

All other companies

$500

$2,500

$2,500

$15,000

* Extra product category reports available at multiples of single product category price. For best value, buy all product categories.