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Table of Courses


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Course Name Delivery Duration Price* Best Suited for
TL 9000 Individual Certification Exam E-Learning 1 hr $99/person Persons wishing to satisfy the knowledge requirement for certification as a TL 9000 Practitioner or TL 9000 Expert
TL 9000 Measurements Handbook R5.7 Point Release Delta E-Learning 40 mins $40/person – member and $60/person - non-member Individuals on TL 9000 Measurements Handbook R5.6 who need to understand the changes in the R5.7 Point Release. Also required for all TL 9000 Accredited auditors
TL 9000 Measurements Handbook R5.5 Point Release Delta E-Learning 20 mins $15/person Individuals currently on TL 9000 Release 5.0 of the Measurements Handbook, who need to understand the changes in the TL 9000 Measurements Handbook R5.5 Point Release.
TL 9000:2016 (R6)
Requirements Delta
E-Learning 1 hour $139/person Individuals currently on TL 9000 Release 5.5 of the Requirements Handbook, who need to understand the changes in the TL 9000:2016 (R6) Requirements Handbook
Pre-requisites: Training completed through TL 9000 Requirements Release 5.5.
Availability: Available from TIA QuEST Forum e-Learning portal
TL 9000
Executive Overview
Instructor-led 2 hours $2800/course
at client site
Senior Leaders
Pre-requisites: None
Availability: Available from TIA QuEST Forum Authorized Training Providers
TL 9000 Release 6.3/5.7
Introduction and Overview
Instructor-led or Virtual Instructor-led 4 hours $2800/course
at client site or $200/person VILT
Mid-management preparing to implement TL 9000
Pre-requisites: None
Availability: Available from TIA QuEST Forum Authorized Training Providers
TL 9000
Quality Management System Requirements Release 6.3 and Measurements Release 5.7 Implementation
Instructor-led 3 days $1200/person Key implementers of TL 9000
Pre-requisites: TL 9000 Requirements Release 6.3: E-Learning or Instructor-led; TL 9000 Measurements Release 5.7: Instructor-led or E-Learning (Common & Hardware)
Availability: Available from TIA QuEST Forum Authorized Training Providers
TL 9000
Quality Management System Requirements Release 6.3 and Measurements Release 5.7 Auditing
Instructor-led or Virtual Instructor-led (VILT) 3 days $1200/person Individuals performing audits to TL 9000 (internal or third party)
Pre-requisites: TL 9000 Requirements Release 6.3: E-Learning or Instructor-led; TL 9000 Measurements Release 5.7: Instructor-led or all E-Learning Modules (Common & Hardware, Outage, Software, Service)
Availability: Available from TIA QuEST Forum Authorized Training Providers
TL 9000 Requirements Release 6.3 Instructor-led 1 Day $540 Individuals preparing for the TL 9000 Quality Management System Requirements Release 6.3 and Measurements Release 5.7 Auditing course, or those wanting to gain an understanding of the TL 9000 Requirements
Pre-requisites: None
Availability: Available from TIA QuEST Forum Authorized Training Providers or from TIA QuEST Forum's e-Learning portal
TL 9000 Measurements Release 5.7 Instructor-led 1 Day $540 Individuals preparing for the TL 9000 Quality Management System Requirements Release 6.3 and Measurements Release 5.7 Auditing course, or those wanting to gain an understanding of the TL 9000 Measurements
Pre-requisites: None
Availability: Available from TIA QuEST Forum Authorized Training Providers
TL 9000 Release 5.7 Measurements: Common and Hardware e-Learning 2 hours $180/person Overview for individuals planning to attend Implementation or Audit Instructor led courses or gain understanding of the TL 9000 common and hardware measurements.
Pre-requisites: None
Availability: Available from TIA QuEST Forum e-Learning portal
TL 9000 Release 5.7 Measurements: Service e-Learning  1 hour $90/person Overview for individuals planning to attend Implementation or Audit Instructor-led courses, or gain understanding of TL 9000 service measurements
Pre-requisites: None
Availability: Available from TIA QuEST Forum e-Learning portal
TL 9000 Release 5.7 Measurements: Software e-Learning 2 hours $90/person Overview for individuals planning to attend Implementation or Audit Instructor led courses or gain understanding of the TL 9000 software measurements
Pre-requisites: None
Availability: Available from TIA QuEST Forum e-Learning portal
TL 9000 Release 5.7 Measurements: Outage e-Learning 2 hours $180/person Overview for individuals planning to attend Implementation or Audit Instructor led courses or gain understanding of the TL 9000 outage measurements
Pre-requisites: None
Availability: Available from TIA QuEST Forum e-Learning portal
TL 9000 Requirements Release 5.5 Delta e-Learning 1½ hours $175/person Individuals currently on TL 9000 Release 5.0 of the Requirements Handbook, who need to understand the changes in Release 5.5 of the Requirements Handbook
Pre-requisites: Training completed through TL 9000 Requirements Release 5.0.
Availability: Available from TIA QuEST Forum e-Learning portal

* PRICING NOTE:

  • Suggested maximum prices for public training courses
  • Authorized Training Providers may set their own prices for all instructor-led courses
  • Subject to changes due to fluctuations in currency exchange rates by international training providers

Contact TIA QuEST Forum for information on e-learning volume discounts