In 1998 QuEST Forum developed the TL 9000 quality management system (QMS) to meet the supply chain quality requirements of the global information and communication technologies (ICT) industry. TL 9000 is built on ISO 9001 and the eight quality principles.

TL 9000: Our Value Proposition

TL 9000 in the News


OSP magazine features QuEST Forum and Fraser Pajak.


TL 9000 Video
View a video about TL 9000.


TL 9000 Industry Report
An industry report on Network Operator Quality Improvement Trends.


TL 9000 Jump Start Program
Succeed in implementing and certifying your TL 9000 registration with the assistance of a subject matter expert.